DISTANT SALES CONTRACT
Article 1 – SUBJECT
The subject of this contract is the sale-delivery of the product specified below to the BUYER, in
accordance with the Law No 6502 Concerning the Protection of the Consumer and the
Regulation of Distant Sales, concerning the sale and delivery of the product, the qualities and
selling price of which are presented below, and that is sold by the SELLER to the BUYER over
the internet site www.petrapetrova.com, and the statement of the rights and obligations of the
Parties in this matter.
ARTICLE 2 – SELLER’S INFORMATION
SELLER: Petra Petrova Tekstil ve Hazır Giyim Sanayi Ticaret Ltd. Şti.
Address:Karaova mah. Yazkent yolu sokağı . Garden Life Villaları A- 10 . Kuşadası / Aydın
Phone :+90 533 048 72 32
ARTICLE 3 – PRODUCT SUBJECT TO CONTRACT
The type, kind, amount, color, Selling Price and Delivery Information of the product subject to
contract are specified below.
Product Code and Description
Price (VAT Included)
ARTICLE 4 – GENERAL PROVISIONS:
4.1. THE BUYER , declares that he/she confirms electronically that the product on the internet
site www.petrapetrova.com will be delivered with the basic qualities, the selling price including all
taxes and the specified payment method will be paid by the BUYER, that he/she has read and
understood the preliminary information concerning delivery time, commercial name of the
SELLER, its registered address and contact information.
THE BUYER, by confirming this contract electronically, confirms that he/she accurately and
completely received the information about the address, basic features of the ordered products,
and the tax-inclusive prices of products, delivery information and right of withdrawal and the
content of the right of withdrawal prior to the execution of this contract.
4.2. THE BUYER hereby agrees, declares and undertakes that he/she has read and understood
all other preliminary information that are legally mandatory to be present due to the Law No 6502
Concerning the Protection of the Consumer and the Regulation of Distant Sales and that he/she
provided the required confirmation from the web site www.petrapetrova.com electronically.
4.3. The product subject to contract, will be delivered within the period specified on the web site
based on each product and the distance to the BUYER’s residence, but in all cases less than 30
(Thirty) days, to the BUYER or the person/organization he/she indicates. The BUYER will pay all
shipment fees concerning the delivery in Article 3 and the it will be billed in the order invoice
under the title “Shipment Fee“.
4.4. If the product subject to contract will be delivered to another person/organization than the
BUYER, the SELLER cannot be held responsible if the person/organization that will receive the
delivery does not accept it. In case the delivery is delayed and ⁄ or the Product cannot be
delivered due to problems caused by the shipment company, the SELLER cannot be held liable.
In case the Product is not delivered due to the BUYER’s absence at the address, the SELLER
cannot be held responsible in any way.
4.5. THE BUYER is responsible to check the product on delivery, reject the delivery if a cargo-
related problem appears on the Product and to make the shipment company’s officer file a report.
Otherwise, the SELLER will not accept any responsibility.
4.6. The SELLER is responsible to deliver the product intact, complete, in conformance with the
qualities specified in the order, and along with its user’s manuals and warranty documents.
By checking out with a successful purchase you agree to our Terms of Service
All sales are final
Refunds are not permitted
Make sure to order the correct size
All returns are for same item exchange only
If you are not completely satisfied with the fit of your purchase you may return eligible items in their original condition within 10 business days from shipment arrival in exchange for a different size
Only one return is allowed per item purchased
It is your responsibility to order the correct size
Returns must be unworn, unaltered and unwashed with all tags attached
Returns must not be custom
We are not responsible for returning shipping costs
Custom purchases are final
We offer alterations on custom orders to customers that notify us within 10 business days from shipment arrival
Discounted items are final
We do not offer returns, exchanges or alterations on discounted items
Donations are non-refundable
Important: We ask that you order the correct size when placing an order. If you are not sure about your size use a measuring tape with inches to measure your bust, waist, hips, chest or inseam. Please make sure to include the inches of heels when determining height for long options. If your measurements do not correspond with our size chart we highly recommend custom sizing. It is your responsibility to order the correct size.
5. COMPETENT COURT
The consumer can file his/her complaint and objection applications to the consumer problems
arbitration committee or consumer courts in the area where the consumer received the product or
service or where he/she resides, within the monetary limits specified by the Republic of Turkey
Ministry of Customs and Trade in December each year.